Subscription Policy

Subscription Policy

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your subscription, we offer a 60-day money-back guarantee on your first order. Here's how it works:

Subscription Cancellation

  • You may cancel your subscription at any time.
  • Cancellations must be made at least 48 hours before your next scheduled shipment to avoid being charged for that order.
  • You can cancel through your account settings or by contacting us at info@mynorea.com.
  • Once canceled, your subscription will not renew and no further charges will be applied.

60-Day Money-Back Guarantee

  • If you're not satisfied with your product, you can request a full refund within 60 days of receiving your first order.
  • To request a refund, contact info@mynorea.com with your order details.
  • The refund applies to the full product cost. Shipping fees are non-refundable unless the return is due to our error.

How to Request a Refund

  • Contact info@mynorea.com within 60 days of receiving your order.
  • Provide your order number and reason for the refund request.
  • Follow any return instructions provided by our team, if applicable.

Modifying Your Subscription

  • You can change your subscription frequency, skip a shipment, or update your shipping address through your account dashboard.
  • Changes must be made at least 48 hours before your next scheduled shipment to take effect for that cycle.
  • For assistance, contact info@mynorea.com.

Exclusions

  • The 60-day money-back guarantee applies to your first order only.
  • Subsequent subscription orders may be returned within 30 days of delivery if unopened.
  • Items purchased during promotional events may have specific refund terms outlined at the time of purchase.

Customer Support

  • Email: info@mynorea.com
  • Response Time: Within 24 hours
  • Business Hours: Monday–Friday, 9 AM–5 PM EST

Your satisfaction is our priority, and we're here to help if you have any questions about your subscription.

Dobar Holdings LLC
312 W 2nd St PMB A2299
Casper, Wyoming 82601-2412
United States